SKU: B0000AQNW3
• One 12-count pack of BIC Velocity Retractable Black Pens
• Ballpoint pen with a 1.0 mm ballpoint creates striking lines for easy writing and reading
• BIC Velocity retractable pens use the proprietary Easy-Glide System that offers a smooth writing experience
• Retractable pens with easy one-click operation and comfortable grip for extra control
• Reliable black pens for office or school supplies
At Toytonix, we are committed to delivering your orders quickly and reliably across the United States.
We currently ship within the United States only. We do not offer international shipping at this time.
All orders are processed within 3–5 business days (Monday to Friday). Orders are not processed or shipped on weekends or public holidays.
Delivery times are estimates and may vary depending on location and carrier delays.
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.
Please ensure that your shipping address is complete and accurate at checkout. Toytonix is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
If you experience any issues with your delivery, please contact our support team promptly. We will assist you in resolving the issue as quickly as possible.
At Toytonix, we want you to be fully satisfied with your purchase. If you are not completely satisfied, we are here to help.
You may request a return within 30 days of receiving your order.
To be eligible for a return:
Before returning any item, customers must contact our support team to obtain return authorization and instructions.
You can contact us at:
Email: support@toytonix.com
Phone: +1 8172541421
Returns sent without prior approval may not be accepted.
Customers are responsible for all return shipping costs unless the item received is defective or incorrect.
A restocking fee of $4.99 may be applied to all approved returns to cover handling and processing costs.
Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.
If approved, refunds will be processed within 5 business days to your original payment method.
In some cases, refunds may be processed based on mutual agreement with the customer.
Certain items may not be eligible for return due to hygiene, safety, or product-specific reasons. These conditions will be clearly mentioned on the relevant product page where applicable.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue promptly at no additional cost.
If you have not received your refund within the expected timeframe, please check with your bank or payment provider first. If the issue persists, contact us for further assistance.
For any return or refund-related questions, you can contact us:
At ToyTonix, we are committed to making your shopping experience as smooth, secure, and convenient as possible. This Payment Policy outlines the accepted payment methods, billing procedures, security measures, and related information to help you shop with complete confidence.
By placing an order on toytonix.com, you agree to the terms described in this Payment Policy.
We accept the following payment methods for all orders placed on our website:
All payments must be made in United States Dollars (USD). We do not currently accept checks, money orders, wire transfers, or cash on delivery.
Your payment method will be charged at the time your order is placed and confirmed. You will receive an order confirmation email at the email address you provided during checkout, which serves as your payment receipt.
If your payment is declined or cannot be processed, your order will not be fulfilled and you will be notified to update your payment information.
Your security is our top priority. ToyTonix uses SSL (Secure Socket Layer) encryption technology to protect all payment and personal information transmitted during checkout.
You can shop on ToyTonix with full confidence that your data is safe and protected.
To protect our customers from unauthorized transactions, ToyTonix reserves the right to verify payment details before processing an order. In some cases, we may contact you to confirm your billing information. If we are unable to verify payment, the order may be cancelled and a full refund will be issued.
We also reserve the right to cancel any order that appears to be fraudulent or made in violation of our Terms & Conditions.
Applicable sales tax may be added to your order total at checkout, depending on your shipping address and local tax laws. The final tax amount will be clearly displayed before you complete your purchase.
ToyTonix complies with all applicable U.S. federal and state tax regulations.
All product prices listed on toytonix.com are in US Dollars (USD) and are subject to change without prior notice. The price you see at the time of checkout is the final price you will be charged for the items in your cart, excluding shipping fees and applicable taxes.
We are not responsible for any currency conversion fees charged by your bank or payment provider if you are shopping from outside the United States.
If your payment is declined, please check the following:
If you continue to experience issues, please contact our support team and we will be happy to assist.
